Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Avatar for Username

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

why does ad blocker not work?

  • 1 risposta
  • 1 ha questo problema
  • 2 visualizzazioni
  • Ultima risposta di Nellus

stevedillongehrig
stevedillongehrig
more options

this will be complicated.... my anti virus software, avast also notifies users that software is not up to date. when i updated that software i also got unwanted sh*t without my knowledge. those items include my PC back up and arcadeplayer. arcade player constantly gives me pop ups. my pc update constantly tells me i need to move beyond my free trial, which has now expired and now constantly tells me to buy their stuff.

i went to the control panel and uninstalled my pc update but it is still in my system and annoying me.

arcade player is not in installed programs and a search does not show its existence. 

i have run anti virus and malware software to no avail.

several sources suggested i ad adblocker here on firefox but that also fails to get rid of the pop ups . any ideas folks 

i am not a computer geek. just a senior who loves his computer.

thanks

steve

this will be complicated.... my anti virus software, avast also notifies users that software is not up to date. when i updated that software i also got unwanted sh*t without my knowledge. those items include my PC back up and arcadeplayer. arcade player constantly gives me pop ups. my pc update constantly tells me i need to move beyond my free trial, which has now expired and now constantly tells me to buy their stuff. i went to the control panel and uninstalled my pc update but it is still in my system and annoying me. arcade player is not in installed programs and a search does not show its existence. i have run anti virus and malware software to no avail. several sources suggested i ad adblocker here on firefox but that also fails to get rid of the pop ups . any ideas folks i am not a computer geek. just a senior who loves his computer. thanks steve

Tutte le risposte (1)

Nellus
Nellus
more options

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.


Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!