Questo sito potrebbe offrire funzionalità limitate durante le operazioni di manutenzione per migliorare l'esperienza utente. Se un articolo non risolve il tuo problema e vuoi richiedere supporto, la nostra comunità di supporto è pronta ad aiutarti tramite @FirefoxSupport su Twitter e /r/firefox su Reddit.

Cerca nel supporto

Attenzione alle mail truffa. Mozilla non chiederà mai di chiamare o mandare messaggi a un numero di telefono o di inviare dati personali. Segnalare qualsiasi attività sospetta utilizzando l'opzione “Segnala abuso”.

Ulteriori informazioni

Questa discussione è archiviata. Inserire una nuova richiesta se occorre aiuto.

firefox can not start

  • 5 risposte
  • 3 hanno questo problema
  • 9 visualizzazioni
  • Ultima risposta di cor-el

more options

when I launch the browser, nothing appears on the screen. the process is well underway but uses up all the system's RAM memory. after uninstalling and installing the problem is still there. configuration: Windows7 Mozilla 28

if you need more information, don't hesitate thank for your support

when I launch the browser, nothing appears on the screen. the process is well underway but uses up all the system's RAM memory. after uninstalling and installing the problem is still there. configuration: Windows7 Mozilla 28 if you need more information, don't hesitate thank for your support

Soluzione scelta

Sorry your Firefox is crashing . Here are quick fixes to prevent this from happening again .

Leggere questa risposta nel contesto 👍 1

Tutte le risposte (5)

more options

Find you solution from here

Let us know if this work .

more options

I don't find the solution in thi stopic.

after 5 minutes Mozilla crash with this log :

AdapterDeviceID: 0x0166
AdapterVendorID: 0x8086
Add-ons: eDataPluginv4%40multimedia-conference.com:4.6.3.0,ffxtlbr%40babylon.com:1.5.0,%7B972ce4c6-7e08-4474-a285-3208198ce6fd%7D:28.0,jid1-FCM5fDwCW5M3AQ%40jetpack:1.8,%7Bd10d0bf8-f5b5-c8b4-a8b2-2b9879e08c5d%7D:2.5.1,%7B82AF8DCA-6DE9-405D-BD5E-43525BDAD38A%7D:7.1.15383.6004
AvailablePageFile: 1823559680
AvailablePhysicalMemory: 208621568
AvailableVirtualMemory: 357076992
BIOS_Manufacturer: American Megatrends Inc.
BlockedDllList: 
BreakpadReserveAddress: 41156608
BreakpadReserveSize: 37748736
BuildID: 20140314220517
CrashTime: 1397294390
EMCheckCompatibility: true
Email: arnaudle_claire@yahoo.fr
FramePoisonBase: 00000000f0de0000
FramePoisonSize: 65536
InstallTime: 1396245935
Notes: AdapterVendorID: 0x8086, AdapterDeviceID: 0x0166, AdapterSubsysID: 10bc1043, AdapterDriverVersion: 8.15.10.2669
Has dual GPUs. GPU #2: AdapterVendorID2: 0x10de, AdapterDeviceID2: 0x0de9, AdapterSubsysID2: 10bc1043, AdapterDriverVersion2: 9.18.13.3523D2D? D2D+ DWrite? DWrite+ 
OOMAllocationSize: 48
ProductID: {ec8030f7-c20a-464f-9b0e-13a3a9e97384}
ProductName: Firefox
ReleaseChannel: release
SecondsSinceLastCrash: 712
StartupTime: 1397293914
SystemMemoryUsePercentage: 95
Theme: classic/1.0
Throttleable: 1
TotalVirtualMemory: 4294836224
User32BeforeBlocklist: 1
Vendor: Mozilla
Version: 28.0
Winsock_LSP: AVSDA over [MSAFD Tcpip [TCP/IP]] : 2 : 1 :  
 AVSDA over [MSAFD Tcpip [UDP/IP]] : 2 : 2 : C:\Program Files (x86)\Avira\AntiVir Desktop\avsda.dll 
 AVSDA over [MSAFD Tcpip [TCP/IPv6]] : 2 : 1 :  
 AVSDA over [MSAFD Tcpip [UDP/IPv6]] : 2 : 2 : C:\Program Files (x86)\Avira\AntiVir Desktop\avsda.dll 
 AVSDA over [Fournisseur de services RSVP TCPv6] : 2 : 1 :  
 AVSDA over [Fournisseur de services RSVP TCP] : 2 : 1 : C:\Program Files (x86)\Avira\AntiVir Desktop\avsda.dll 
 AVSDA over [Fournisseur de services RSVP UDPv6] : 2 : 2 :  
 AVSDA over [Fournisseur de services RSVP UDP] : 2 : 2 : C:\Program Files (x86)\Avira\AntiVir Desktop\avsda.dll 
 MSAFD Tcpip [TCP/IP] : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
 MSAFD Tcpip [UDP/IP] : 2 : 2 :  
 MSAFD Tcpip [RAW/IP] : 2 : 3 : %SystemRoot%\system32\mswsock.dll 
 MSAFD Tcpip [TCP/IPv6] : 2 : 1 :  
 MSAFD Tcpip [UDP/IPv6] : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
 MSAFD Tcpip [RAW/IPv6] : 2 : 3 :  
 Fournisseur de services RSVP TCPv6 : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
 Fournisseur de services RSVP TCP : 2 : 1 :  
 Fournisseur de services RSVP UDPv6 : 2 : 2 : %SystemRoot%\system32\mswsock.dll 
 Fournisseur de services RSVP UDP : 2 : 2 :  
 MSAFD RfComm [Bluetooth] : 2 : 1 : %SystemRoot%\system32\mswsock.dll 
 AVSDA : 2 : 0 : 
useragent_locale: fr

Ce rapport contient également des informations techniques sur l'état de l'application lors du plantage.

Modificato da cor-el il

more options

Soluzione scelta

Sorry your Firefox is crashing . Here are quick fixes to prevent this from happening again .

more options

after running my antivirus (0 virus find). the startup mozilla worked. certainly the problem was that software

thank you for answers

more options

Note that it is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

In such a case you can remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full, unrestricted, access to internet for Firefox and the plugin-container process and the updater process.

See: