当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

simplepass does not work with firefox 30.0

  • 3 件の返信
  • 82 人がこの問題に困っています
  • 2 回表示
  • 最後の返信者: 425max

MarkKid
MarkKid
more options

We use the HP SimplePass and it has worked without a problem. Yesterday the Firefox v30.0 downloaded and now Simplepass does not work. When will you have this problem corrected?

Thanks

We use the HP SimplePass and it has worked without a problem. Yesterday the Firefox v30.0 downloaded and now Simplepass does not work. When will you have this problem corrected? Thanks

すべての返信 (3)

Moses
Moses
  • Moderator
more options

Mozilla isn't the one to correct this problem. HP needs to do it. It's their add-on, their responsibility to keep up to date with every new Firefox release.

Pallas07
Pallas07
more options

I also am having this issue since the latest upgrade. :(

425max
425max
more options

I worked with the HP reps the other day to get help with this solution; took two of them to get it accomplished, but they finally got SimplePass working with IE11. When I asked specifically about the Firefox add-on the reply I got was, "Firefox is updated too often for HP to keep up, we simply can't do it."

Sounds like they have given up to me.