当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

After printing with Capture & Print addon, printers won't restore

  • 3 件の返信
  • 1 人がこの問題に困っています
  • 3 回表示
  • 最後の返信者: the-edmeister

more options

When I captured an area to print using this addon version 0.1.9.2 I had to zoom out to enlarge the document to read it. After it printed on 2 different printers, an HP LaserJet 4L and a Brother Color, the printers now when printing from Google Maps print in a very large font and I can't reset them. I've powered them off and on, used every reset function I can find, re-booted my PC and still can't get them to reset to factory default.

While I'm not positive that Capture & Print caused the problem, it was the last thing I was using before this happened. Any ideas?

When I captured an area to print using this addon version 0.1.9.2 I had to zoom out to enlarge the document to read it. After it printed on 2 different printers, an HP LaserJet 4L and a Brother Color, the printers now when printing from Google Maps print in a very large font and I can't reset them. I've powered them off and on, used every reset function I can find, re-booted my PC and still can't get them to reset to factory default. While I'm not positive that Capture & Print caused the problem, it was the last thing I was using before this happened. Any ideas?

すべての返信 (3)

more options

Try doing a printer reset in Firefox.

more options

I did both the printer reset and then next option of deleting lines in "prefs.js". Neither fixed the issue. Any other ideas?

jbacinti

more options

You could try posting here - http://forums.mozillazine.org/viewtopic.php?f=48&t=2318993&start=135 - which the developer of Print and Capture lists as his support page for his add-ons.