当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Lost password. Reset email link.

  • 1 件の返信
  • 10 人がこの問題に困っています
  • 18 回表示
  • 最後の返信者: guigs

Blard
Blard
more options

I have apparently lost my Firefox account password as I can't log in to sync. I have asked for a password reset about 10 times. Each time the email link I receive, when clicked says link is expired. It takes about 30 minutes or more to receive the password reset email from Firefox. What do I do?

I have apparently lost my Firefox account password as I can't log in to sync. I have asked for a password reset about 10 times. Each time the email link I receive, when clicked says link is expired. It takes about 30 minutes or more to receive the password reset email from Firefox. What do I do?

すべての返信 (1)

guigs
guigs
more options

Hi Blard, Thank you for your question, and I understand the frustration. The first message in your inbox will display the oldest email first. Each time a new one is requested the previous link expires.

If you request it too many times, the account will display the 30 minute warning if I remember correctly. All we can do is wait. The next reset password link should work after that.