当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox crashes

  • 7 件の返信
  • 3 人がこの問題に困っています
  • 6 回表示
  • 最後の返信者: Saad Shamsaee

more options

my Firefox crashes in some heavy websites.when pages is loading finally crashes.

bp-949d4ad8-85a1-49a2-8336-7f7f02140818

my Firefox crashes in some heavy websites.when pages is loading finally crashes. bp-949d4ad8-85a1-49a2-8336-7f7f02140818

選ばれた解決策

Finally i founded reason of problem. the below setting was disable. but when i enable it, the problem has fixed. Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

why it was disable? before mozilla learned me to disable for faster startup.

この回答をすべて読む 👍 0

すべての返信 (7)

more options

Ur fire Fox Version Plz ???

more options

31 final & 33 aurora up to date

more options

this problem start when i cleanup registry for all "Adobe" keys and values and data and then reinstall adobe product again.

more options

Hello, iSaad!


I looked at your crash report, and in the "Crash Reason" section, I got this repsonse, EXCEPTION_ACCESS_VIOLATION_READ. That means some plugins are not allowing you to read the site, and it crashed from requesting to many times. I will view your plugins, and see if there is an plugins that are blocking you from reading it.


Thanks,

Ryan Weaber.

more options

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

more options

it is disable.

more options

選ばれた解決策

Finally i founded reason of problem. the below setting was disable. but when i enable it, the problem has fixed. Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

why it was disable? before mozilla learned me to disable for faster startup.