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When composing a new message with Thunderbird, the program freezes & says "not responding"

  • 3 件の返信
  • 3 人がこの問題に困っています
  • 2 回表示
  • 最後の返信者: christ1

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Recently, I needed to reset my 'Main work Computer' to factory default. Before I wiped everything I saved all the messages addresses etc via Mozback, I then transferred all the info to the laptop to see if it works, which it does.

After this I re-installed Thunderbird to my recently reset computer, I used Mozback up to restore all the information as set like it was previously.

It was working great for about a day then only recently I came across this problem:

Thunderbird still receives mail & I can read it, however when I try 'compose new message', 'reply' or 'forward' a message the new box will open up ready to type into except it freezes & it says not responding.

I have it on my laptop & its working fine for now but I'm wanting it to work on the Main Computer!!

What should I do??

Recently, I needed to reset my 'Main work Computer' to factory default. Before I wiped everything I saved all the messages addresses etc via Mozback, I then transferred all the info to the laptop to see if it works, which it does. After this I re-installed Thunderbird to my recently reset computer, I used Mozback up to restore all the information as set like it was previously. It was working great for about a day then only recently I came across this problem: Thunderbird still receives mail & I can read it, however when I try 'compose new message', 'reply' or 'forward' a message the new box will open up ready to type into except it freezes & it says not responding. I have it on my laptop & its working fine for now but I'm wanting it to work on the Main Computer!! What should I do??

選ばれた解決策

When your problem has been fixed can you mark this thread as 'Solved' please? Thank you.

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すべての返信 (3)

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What is your anti-virus software?

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I've figured it out!!! Because I had only just reset the computer to factory default, I decided to reset it again & follow my steps to see what may of happened. I installed all programs including Thunderbird & it was all working fine... Until I decided to load a whole heap of fonts into the System. This is where something went wrong with Thunderbird & would freeze when composing a message. So I deleted the fonts I had just installed & it worked again... Now I only load fonts one at a time when I need to. (I am a sign designer, we need fonts!!)

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選ばれた解決策

When your problem has been fixed can you mark this thread as 'Solved' please? Thank you.