当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox crashes without opening since I installed the latest Norton antivirus in windows XP

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 8 回表示
  • 最後の返信者: FredMcD

LouSal
LouSal
more options

I have three computers running XP and the latest version of Norton anti=viral.. Two are running fine. On the third, firefox crashes every time I try to use it since I downloaded the latest Norton Security Street. Norton will not remain open either. If I open in safe mode with networking, I can access internet with firefox.

I have three computers running XP and the latest version of Norton anti=viral.. Two are running fine. On the third, firefox crashes every time I try to use it since I downloaded the latest Norton Security Street. Norton will not remain open either. If I open in safe mode with networking, I can access internet with firefox.

選ばれた解決策

Start Firefox in Safe Mode {web link} While you are in safe mode disable the Norton add-ons. Then restart.

この回答をすべて読む 👍 3

すべての返信 (1)

FredMcD
FredMcD
more options

選ばれた解決策

Start Firefox in Safe Mode {web link} While you are in safe mode disable the Norton add-ons. Then restart.