Join the Mozilla’s Test Days event from Dec 2–8 to test the new Firefox address bar on Firefox Beta 134 and get a chance to win Mozilla swag vouchers! 🎁

当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

pls confirm 855-602-7992 is mozilla & Cyber crime department

more options

I was on the phone with very helpful support system as I could not get on to Mozilla - which I have had for many years. I was told that my ip address has been hacked. Melvin was extremely helpful and told me I needed an anti-hacking expert level 3 as my driver had been hacked. The cost would be $139 or $199 (I con't remember exactly) but I was concerned about all my banking info etc. I want to be sure this is a secure number. please confirm.

I was on the phone with very helpful support system as I could not get on to Mozilla - which I have had for many years. I was told that my ip address has been hacked. Melvin was extremely helpful and told me I needed an anti-hacking expert level 3 as my driver had been hacked. The cost would be $139 or $199 (I con't remember exactly) but I was concerned about all my banking info etc. I want to be sure this is a secure number. please confirm.

選ばれた解決策

Also, if you are concerned about the possibility of malware on your computer, you may want to try the tools listed in our support article: Troubleshoot Firefox issues caused by malware. These are free and take a while to run. If they finish quickly and request payment for cleanup, your system may have a serious infection. That article lists specialized malware cleanup forums to use in that case.

この回答をすべて読む 👍 0

すべての返信 (2)

more options

No, Mozilla does not offer that kind of service.

I see that number listed on this website: http://mlrtech.com/

According to GoDaddy, the domain is registered to Mahalakshmi Razdan, of Winnipeg, Manitoba in Canada. Maybe his middle initial is L?

Actually, the main site using this number might be http://techvaidh.com/ with the others feeding into it. The domain ownership is anonymous.

この投稿は jscher2000 - Support Volunteer により に変更されました

more options

選ばれた解決策

Also, if you are concerned about the possibility of malware on your computer, you may want to try the tools listed in our support article: Troubleshoot Firefox issues caused by malware. These are free and take a while to run. If they finish quickly and request payment for cleanup, your system may have a serious infection. That article lists specialized malware cleanup forums to use in that case.