当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

How do I download Firefox without getting "Trovi" search as the search engine? I have unistalled this 3 times and reinstalled

  • 4 件の返信
  • 14 人がこの問題に困っています
  • 2 回表示
  • 最後の返信者: LTSilver

more options

Trying to download Firefox for browsing, but keep getting Trovi with it. I've uninstalled and installed Firefox 3 times. All instruction on removing Trovi on the web doesn't describe my options on this downloaded version of Firefox.

Trying to download Firefox for browsing, but keep getting Trovi with it. I've uninstalled and installed Firefox 3 times. All instruction on removing Trovi on the web doesn't describe my options on this downloaded version of Firefox.

選ばれた解決策

Best to link to https://www.mozilla.org/en-US/firefox/all/ for full setup on Windows as otherwise you may get the small online Stub installer.

この回答をすべて読む 👍 1

すべての返信 (4)

more options

Hello,

Unfortunately, Trovi is malware that has managed to find its way onto your system. Further information can be found in the Troubleshoot Firefox issues caused by malware article.


Links that have helped other users with the Trovi infection:

If you didn't download Firefox from the Mozilla website, it might be better to download it again here (it might be better to download after removing Trovi through the steps above): https://www.mozilla.org/en-US/firefox/new/

Hope that helps.

more options

Thank you, the Malwarebytes did it.

more options

選ばれた解決策

Best to link to https://www.mozilla.org/en-US/firefox/all/ for full setup on Windows as otherwise you may get the small online Stub installer.

more options

I have a Mac. How do I remove this malware?