当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Receiving error message: "Firefox is unable to determine if there is an update available".

  • 5 件の返信
  • 2 人がこの問題に困っています
  • 6 回表示
  • 最後の返信者: James

more options

I am running Firefox 31.0 on Mac OS X 10.6.8. I have it set to automatically check for updates, but not to automatically install them. Lately, I keep getting the error message "Update Failed" & "Firefox is unable to determine if there is an update available". But when I check manually, I get the message "Firefox is up-to-date". Any ideas on why it can no longer determine its update status?

I am running Firefox 31.0 on Mac OS X 10.6.8. I have it set to automatically check for updates, but not to automatically install them. Lately, I keep getting the error message "Update Failed" & "Firefox is unable to determine if there is an update available". But when I check manually, I get the message "Firefox is up-to-date". Any ideas on why it can no longer determine its update status?

すべての返信 (5)

more options

First, Download Firefox Full Installer For All languages And Systems {web link}

Second, Update your Shockwave Flash v15.0.0.152 http://get.adobe.com/shockwave/

more options

Your error messages sound like a problem with the web link. Are any other web programs having problems?

more options

Thanks! I have no idea why it couldn't figure out that a new version was available...

more options

Sometimes, the situation with complicated programs is; Updating is fine, but sometimes the coding goes Gaa-Gaa. if its update on update on update . . . . . . So, every once in a while, instead of doing an update, download the full installer. This should clean out the Gaa-Gaa. If not, save the installer somewhere, remove the old program, then use the installer.

Happy Computing.

この投稿は FredMcD により に変更されました

more options

You comments are more for Windows and not Mac OSX. Also there is no installer on Mac OSX.