当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox crashes

  • 3 件の返信
  • 1 人がこの問題に困っています
  • 6 回表示
  • 最後の返信者: michael47362

michael47362
michael47362
more options

I was trying out a full version of Avast Internet Security and at the end of the trial time, it began unloading the full version of the software. While it was in the process, it came to a point in which it asked to reboot the computer. I clicked yes. At this time, Firefox was in mid bootup and Firefox Browser has crashed every time since this event.

I have deleted Firefox several times and reloaded it and it still crashes. I did a virus scan and found not problems.

I was trying out a full version of Avast Internet Security and at the end of the trial time, it began unloading the full version of the software. While it was in the process, it came to a point in which it asked to reboot the computer. I clicked yes. At this time, Firefox was in mid bootup and Firefox Browser has crashed every time since this event. I have deleted Firefox several times and reloaded it and it still crashes. I did a virus scan and found not problems.

選ばれた解決策

https://crash-stats.mozilla.com/report/index/cb1d35e8-b0d1-4796-96a4-466322141119

Signature fillInCell

この回答をすべて読む 👍 0

すべての返信 (3)

user633449
user633449
more options

Avast has been causing some major issues with Firefox recently, deleting user's Firefox add-ons, causing crashes, bugs, etc. I'd suggest you remove it and then use something better (and free) such as Microsoft Security Essentials.

FredMcD
FredMcD
more options

選ばれた解決策

https://crash-stats.mozilla.com/report/index/cb1d35e8-b0d1-4796-96a4-466322141119

Signature fillInCell

michael47362
michael47362 質問者
more options

I ended up removing Avast completely and I installed AVG, did a full scan, removed a couple of adware objects and reinstalled Firefox. All is well now! Thanks for the help!