当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Can't open Norton vault when clicked(shows as open)

  • 2 件の返信
  • 2 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: johnmoran

johnmoran
johnmoran
more options

Running Firefox 33.1.1 and Windows 7. I had this problem previously in other versions of Firefox and changed to Chrome because nobody could come up with a fix. Would like to run Firefox again but it is irritating to always have to exit Firefox and restart to trigger Vault to work properly. Any ideas or should I just bite the bullet and go back to Chrome?

Running Firefox 33.1.1 and Windows 7. I had this problem previously in other versions of Firefox and changed to Chrome because nobody could come up with a fix. Would like to run Firefox again but it is irritating to always have to exit Firefox and restart to trigger Vault to work properly. Any ideas or should I just bite the bullet and go back to Chrome?

すべての返信 (2)

the-edmeister
the-edmeister
  • Moderator
more options

Have you asked about that in the Norton support forum?

johnmoran
johnmoran 質問者
more options

Just updated to Firefox 34.0 so we will see if that helps fix the problem. Thanks for your suggestion.