当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

My profile keeps disappearing after I close Firefox. In order to open it back up, I have to keep re-creating a new one. How to fix?

  • 2 件の返信
  • 2 人がこの問題に困っています
  • 4 回表示
  • 最後の返信者: cor-el

Sionnach123
Sionnach123
more options

I've already uninstalled, and reinstalled Firefox, and no dice. If I don't re-create the new profile, I get the error message that the profile is missing or inaccessible when trying to open firefox. I have to open the browser by clicking on the new profile I just created in the profile manager box.

I've already uninstalled, and reinstalled Firefox, and no dice. If I don't re-create the new profile, I get the error message that the profile is missing or inaccessible when trying to open firefox. I have to open the browser by clicking on the new profile I just created in the profile manager box.

選ばれた解決策

This can be caused by a problem with the profiles.ini file.

It is probably best to delete the profiles.ini file to force Firefox to create a new default profile

You can use this button to go to the currently used Firefox profile folder:

  • Windows: %AppData%\Mozilla\Firefox\
    C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\
  • Linux: ~/.mozilla/firefox/
  • Mac: ~/Library/Application Support/Firefox/
この回答をすべて読む 👍 1

すべての返信 (2)

Gnarrrk
Gnarrrk
more options

Well, if you have already lost your profile, try to delete entirely Firefox from your computer : https://support.mozilla.org/en-US/kb/uninstall-firefox-from-your-computer (or search "delete entirely Firefox" on the web).

After that, check your firewall, your antivirus and your antimalware. It is time to make a security check-up of your computer, to be sure it is clean.

Then download again Firefox, from the official website, and try again to see if the problem is still here.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

選ばれた解決策

This can be caused by a problem with the profiles.ini file.

It is probably best to delete the profiles.ini file to force Firefox to create a new default profile

You can use this button to go to the currently used Firefox profile folder:

  • Windows: %AppData%\Mozilla\Firefox\
    C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\
  • Linux: ~/.mozilla/firefox/
  • Mac: ~/Library/Application Support/Firefox/