Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox crashes

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 46 回表示
  • 最後の返信者: cor-el

more options

Updated Firefox, uninstalled then installed version 15 and updated. Version 15 also crashed.

bp-94a58d1e-37c1-4f3a-9ce0-300042150126 26-01-2015 13:48 bp-cdaafdeb-5bf4-4a3a-a89c-687742150126 26-01-2015 08:32 bp-842136db-2ceb-4d49-ac34-8ebcc2150126 26-01-2015 07:58 bp-c7e59f07-efb3-468a-8ddd-24f802150122 22-01-2015 12:13 bp-7bfdc376-ee5c-418b-8fa5-5bf5c2150108 08-01-2015 14:05 bp-30c060aa-8b8f-4052-9fc5-cc3442150108 08-01-2015 14:03 bp-94eea48e-cc4d-4203-bf07-b56392150108 08-01-2015 14:03 bp-887d3e8a-70ce-4ac4-a459-b24742150108 08-01-2015 14:03 bp-5cae9b75-8d0a-4b2f-863b-57b912150108 08-01-2015 14:02 bp-909f86cd-759c-4c1d-904d-3cd4c2150108 08-01-2015 14:02 bp-774f4d39-0aa1-4065-95e4-32a6b2150108 08-01-2015 13:34 bp-5da358ac-8f25-4b23-a5f4-746832150108 08-01-2015 11:42 bp-f7096cd5-4660-417e-ac34-7bd982150108 08-01-2015 10:06 bp-ea83aa76-ab17-4846-9171-5c0a72150108 08-01-2015 10:06 bp-0131c03e-c918-4b69-ad7d-f288c2150107 07-01-2015 08:25 bp-b2bb5e9c-40cc-4a93-8803-1b9b12150107 07-01-2015 07:55 bp-4c6d3b5c-cd69-4f4f-b5b5-002a92150107 07-01-2015 07:55 bp-d13b7dd2-e0ec-412a-b9c1-94b7b2150106 06-01-2015 15:42 bp-a51773fe-578d-4761-955f-b75fe2150106 06-01-2015 15:41 bp-bcd23094-4d78-4cf2-9f99-4e6e02150106 06-01-2015 11:55 bp-99b03882-f684-473f-9900-74d982150106 06-01-2015 11:49 bp-7352b9d5-b6c8-4496-94be-13e3e2141217 17-12-2014 13:40 bp-d8afd44f-7f91-4ea5-a6da-0487b2141217 17-12-2014 13:22 bp-5177c7ea-0aea-4bdd-87d1-3ddeb2141217 17-12-2014 13:18 6b985e75-fda2-4d7c-8578-6e2115e6327a 17-12-2014 12:51

Updated Firefox, uninstalled then installed version 15 and updated. Version 15 also crashed. bp-94a58d1e-37c1-4f3a-9ce0-300042150126 26-01-2015 13:48 bp-cdaafdeb-5bf4-4a3a-a89c-687742150126 26-01-2015 08:32 bp-842136db-2ceb-4d49-ac34-8ebcc2150126 26-01-2015 07:58 bp-c7e59f07-efb3-468a-8ddd-24f802150122 22-01-2015 12:13 bp-7bfdc376-ee5c-418b-8fa5-5bf5c2150108 08-01-2015 14:05 bp-30c060aa-8b8f-4052-9fc5-cc3442150108 08-01-2015 14:03 bp-94eea48e-cc4d-4203-bf07-b56392150108 08-01-2015 14:03 bp-887d3e8a-70ce-4ac4-a459-b24742150108 08-01-2015 14:03 bp-5cae9b75-8d0a-4b2f-863b-57b912150108 08-01-2015 14:02 bp-909f86cd-759c-4c1d-904d-3cd4c2150108 08-01-2015 14:02 bp-774f4d39-0aa1-4065-95e4-32a6b2150108 08-01-2015 13:34 bp-5da358ac-8f25-4b23-a5f4-746832150108 08-01-2015 11:42 bp-f7096cd5-4660-417e-ac34-7bd982150108 08-01-2015 10:06 bp-ea83aa76-ab17-4846-9171-5c0a72150108 08-01-2015 10:06 bp-0131c03e-c918-4b69-ad7d-f288c2150107 07-01-2015 08:25 bp-b2bb5e9c-40cc-4a93-8803-1b9b12150107 07-01-2015 07:55 bp-4c6d3b5c-cd69-4f4f-b5b5-002a92150107 07-01-2015 07:55 bp-d13b7dd2-e0ec-412a-b9c1-94b7b2150106 06-01-2015 15:42 bp-a51773fe-578d-4761-955f-b75fe2150106 06-01-2015 15:41 bp-bcd23094-4d78-4cf2-9f99-4e6e02150106 06-01-2015 11:55 bp-99b03882-f684-473f-9900-74d982150106 06-01-2015 11:49 bp-7352b9d5-b6c8-4496-94be-13e3e2141217 17-12-2014 13:40 bp-d8afd44f-7f91-4ea5-a6da-0487b2141217 17-12-2014 13:22 bp-5177c7ea-0aea-4bdd-87d1-3ddeb2141217 17-12-2014 13:18 6b985e75-fda2-4d7c-8578-6e2115e6327a 17-12-2014 12:51

すべての返信 (2)

more options

Start Firefox in Safe Mode {web link} While you are in safe mode;

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

more options

Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.

Make sure that you update each program to get the latest version of their databases before doing a scan.

You can also do a check for a rootkit infection with TDSSKiller.

See also: