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Firefox opens but will not conduct any search or open a webpage

  • 2 件の返信
  • 4 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: glennhughson

glennhughson
glennhughson
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I can open up firefox but the browser will not respond. I type a search or a page in firefox but it does nothing. If I open a new tab and do the same, it still does nothing; not even the initiation of trying to load a page.

I cannot find anything on this on any help site and would really like to get back to using firebox.

I can open up firefox but the browser will not respond. I type a search or a page in firefox but it does nothing. If I open a new tab and do the same, it still does nothing; not even the initiation of trying to load a page. I cannot find anything on this on any help site and would really like to get back to using firebox.

すべての返信 (2)

Gnospen
Gnospen
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Try to open FF in safe mode. (hold down shift when you start) DO NOT RESET, continue to open in safe mode

Try now.

glennhughson
glennhughson 質問者
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I have tried entering Mozilla Firefox in safe mode and attempted to load webpages but nothing happened as before. I refreshed firefox and that solved the problem and i was able to launch webpages... BUT. once i closed the browser and had to use it again the same problem came up and i was no longer able to open webpages again, thus requiring me to refresh yet again. of course this is no conducive to do each and every time as i will lose all saved information, bookmarks, etc.

any further thoughts on what to attempt next would be greatly appreciated. I have used Firefox for more than 8 years and have never encountered this anomaly.