当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Windows defender and Norton Security Suite are turned off

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: Scribe

dheato
dheato
more options

I received a pop-up message that had the Norton logo in the corner that says: An internet connection is required. Please make sure your computer is connected to the internet, then click Sign Up Now. I did not click the button because I am leery about all messages, but when I checked my pc security settings, it says Windows Defender and Norton Security Suite are turned off. What should I do? Thank you. Diane

I received a pop-up message that had the Norton logo in the corner that says: An internet connection is required. Please make sure your computer is connected to the internet, then click Sign Up Now. I did not click the button because I am leery about all messages, but when I checked my pc security settings, it says Windows Defender and Norton Security Suite are turned off. What should I do? Thank you. Diane

すべての返信 (1)

Scribe
Scribe
more options

Hi, I'm afraid this isn't really a question for Mozilla Support as it's in respect of your computer. However just to point you in the right direction: Defender would have come with your PC, and Norton Security Suite, should have either been installed by you, or may have been pre-installed on your PC. Looking in Programs for the installation date may help you to make sure that it is genuine, then if you are satisfied, you should be able to enable them from the Action Centre.

Hope that is of some help.