当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Ever since FF 36.0.1 update malicious websites are opening FF. Example: http://www.yousftware.com/kLBqRyPx/videoupdater?SiteID=278

  • 7 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: JohnQM

more options

Ever since the FF 36.0.1 'update' suspicious websites are opening FF 36.0.1 windows in the background. Example: http://www.yousftware.com/kLBqRyPx/videoupdater?SiteID=278 which is reported as a malicious site by Malwarbytes AND Avast! Internet Security is somehow able to get into FF and open windows.

Ever since the FF 36.0.1 'update' suspicious websites are opening FF 36.0.1 windows in the background. Example: http://www.yousftware.com/kLBqRyPx/videoupdater?SiteID=278 which is reported as a malicious site by Malwarbytes AND Avast! Internet Security is somehow able to get into FF and open windows.

選ばれた解決策

Mal-ware can come from anywhere. Did you do the update thru Mozilla?

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one. Windows 8 has antivirus built-in already.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

この回答をすべて読む 👍 0

すべての返信 (7)

more options

選ばれた解決策

Mal-ware can come from anywhere. Did you do the update thru Mozilla?

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one. Windows 8 has antivirus built-in already.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

more options

Adblock Plus {web link} Blocks annoying video ads on YouTube, Facebook ads, banners and much more. Adblock Plus blocks all annoying ads, and supports websites by not blocking unobtrusive ads by default (configurable).

more options

Regret I left out that I have Adblock Plus installed and active in FF.

more options

Have you run the mal-ware scans?

more options

Well, I have run Malwarebytes--paid subscription that loads with Windows--ZERO results; Avast! Internet Security--paid subscription that loads with Windows--ZERO results; downloaded and ran Microsoft Safety Scanner--ZERO results; downloaded and ran AdwCleaner--said there were eight .vir files--quarantined them; downloaded and ran Hitman Pro--found six tracking cookies--set them to blocked, and then deleted all cookie files.

So, wait and see if it happens again.

Thanks for the tips.

more options

@JohnQM in follow up for the escalation request, can you confirm that the malware scans have minimized the issue you were originally running into?

more options

I have not had a recurrence, so far. I will report back if it reoccurs.