当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Gmail won't open in firefox

  • 6 件の返信
  • 62 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: Dan9043

more options

Just switched to firefox from IE but it won't open my gmail account. Does forefox not work with gmail? How do I fix this or should I try another browser?

Just switched to firefox from IE but it won't open my gmail account. Does forefox not work with gmail? How do I fix this or should I try another browser?

選ばれた解決策

Hmm, cookies. Do you recall customizing how Firefox works with cookies?

Regarding settings:

Our support article has the basic steps for making Firefox as compatible as possible: Websites say cookies are blocked - Unblock them.

Clearing possibly corrupted cookies:

While viewing any page on google.com (search results will work), try either:

  • right-click and choose View Page Info > Security > "View Cookies"
  • Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"

In the dialog that opens, you can remove the site's cookies individually.

Then try reloading the page. Does that help?

Regarding Add-ons:

In case one of your extensions is involved, could you test Gmail in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: Diagnose Firefox issues using Troubleshoot Mode.

You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

Not all add-ons are disabled: Flash and other plugins still run

After Firefox shuts down, a small dialog should appear. Click "Start in Safe Mode" (not Reset).

Any difference?

この回答をすべて読む 👍 6

すべての返信 (6)

more options

Firefox works with Gmail. Are you getting a particular error message? Blank page??

Some websites may not work correctly if you block information that they expect to receive, such as cookies. If you have modified Firefox's normal cookie settings or are using privacy add-ons that may modify how cookies are handled, those could be a factor.

more options

here is what I get


The page isn't redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete.

   This problem can sometimes be caused by disabling or refusing to accept cookies.
more options

選ばれた解決策

Hmm, cookies. Do you recall customizing how Firefox works with cookies?

Regarding settings:

Our support article has the basic steps for making Firefox as compatible as possible: Websites say cookies are blocked - Unblock them.

Clearing possibly corrupted cookies:

While viewing any page on google.com (search results will work), try either:

  • right-click and choose View Page Info > Security > "View Cookies"
  • Alt+t (open the classic Tools menu) > Page Info > Security > "View Cookies"

In the dialog that opens, you can remove the site's cookies individually.

Then try reloading the page. Does that help?

Regarding Add-ons:

In case one of your extensions is involved, could you test Gmail in Firefox's Safe Mode? That's a standard diagnostic tool to deactivate extensions and some advanced features of Firefox. More info: Diagnose Firefox issues using Troubleshoot Mode.

You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

Not all add-ons are disabled: Flash and other plugins still run

After Firefox shuts down, a small dialog should appear. Click "Start in Safe Mode" (not Reset).

Any difference?

more options

I did not change a thing on firefox.....will try to work thru what is in your message....fingers crossed. If it does not work are there other browsers you would recommend?

more options

Internet Explorer 11 and Google Chrome are decent browsers. However, I only use them if Firefox isn't working on a site, so it's hard for me to compare.

more options

removing the cookies fixed it,,,,,thx