当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

How do I get Firefox to successfully logon to a website when using logon names and passwords that work on IE?

  • 3 件の返信
  • 1 人がこの問題に困っています
  • 21 回表示
  • 最後の返信者: FredMcD

more options

I am unable to logon to secure websites using known good logon information. The information has been successfully used for a long time with Internet Explorer. The Mozilla support site "Fix login issues on websites that require a username and password" procedures have not helped. In each case, the secure websites report that incorrect logon information has been provided. I then switch to IE and use the same information and the logon is successful.

I am unable to logon to secure websites using known good logon information. The information has been successfully used for a long time with Internet Explorer. The Mozilla support site "Fix login issues on websites that require a username and password" procedures have not helped. In each case, the secure websites report that incorrect logon information has been provided. I then switch to IE and use the same information and the logon is successful.

すべての返信 (3)

more options

Are you entering the information manually? If not, try it.

Try using the "Forgot My Password" link. You can always change it back.

more options

Is this a possibility? I said that I am switching from IE to Foxfire. I use the same log on information on each. IE works, Foxfire does not. Is it possible that the secure site rejects the (correct) logon because the Foxfire appears as if it is coming from a different computer, and the security at that site rejects the logon?

more options

FredMcD said

Are you entering the information manually? If not, try it. Try using the "Forgot My Password" link. You can always change it back.

gene.e said

Is this a possibility? I said that I am switching from IE to Foxfire. I use the same log on information on each. IE works, Foxfire does not. Is it possible that the secure site rejects the (correct) logon because the Foxfire appears as if it is coming from a different computer, and the security at that site rejects the logon?

What computer is trying to log in should not matter. The only thing that does is the User-Name and Password. What I want you to do is Manually enter that information. The data in Firefox may be incorrect.

Also, try using the Forgot Password link.