Only in firefox on ancestry I get a sales bar that moves accross the top cant figure how to shut it off annoying as hell What can I do ?
It does not happen in ie Tried looking in options can' t seem to find anything that works Have run panda cloud cleaner did not find it Have run advanced windows care did not find it ran antivirus still nothing Looked I uninstall don't see anything It is so annoying it only seems to pop on ancestry.com I have always preferred Mozilla but now will switch if can't be fixed Please help
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First, do you have any add-on installed?
Second, can you provide a screenshot showing the problem?
You can check for recently installed suspicious or unknown extensions.
Do a malware check with several malware scanning programs on the Windows computer. Please scan with all programs because each program detects different malware. All these programs have free versions.
Make sure that you update each program to get the latest version of their databases before doing a scan.
- Malwarebytes' Anti-Malware:
http://www.malwarebytes.org/mbam.php - AdwCleaner:
http://www.bleepingcomputer.com/download/adwcleaner/
http://www.softpedia.com/get/Antivirus/Removal-Tools/AdwCleaner.shtml - SuperAntispyware:
http://www.superantispyware.com/ - Microsoft Safety Scanner:
http://www.microsoft.com/security/scanner/en-us/default.aspx - Windows Defender:
http://windows.microsoft.com/en-us/windows/using-defender - Spybot Search & Destroy:
http://www.safer-networking.org/en/index.html - Kasperky Free Security Scan:
http://www.kaspersky.com/security-scan
You can also do a check for a rootkit infection with TDSSKiller.
- Anti-rootkit utility TDSSKiller:
http://support.kaspersky.com/5350?el=88446
See also: