当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

lost master password need to reset

  • 1 件の返信
  • 2 人がこの問題に困っています
  • 7 回表示
  • 最後の返信者: cor-el

Bobatmdto
Bobatmdto
more options

Hello, My master password works on main computor, it will not work on my laptop, I found the link to reset the main computor but it doesn't work on my laptop, Is there a way to reset the master password , Then I'll go back to pen and paper. Thank you for whatever help you can provide, I'm sure someware their is a link to reset it.

Hello, My master password works on main computor, it will not work on my laptop, I found the link to reset the main computor but it doesn't work on my laptop, Is there a way to reset the master password , Then I'll go back to pen and paper. Thank you for whatever help you can provide, I'm sure someware their is a link to reset it.

すべての返信 (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can delete the key3.db file and logins.json file and a possible signons.sqlite file or move them to another folder to make it possible to undo the action. You need to set a new Master Password after renaming or deleting key3.db and all currently saved passwords are lost.

You can use this button to go to the currently used Firefox profile folder: