Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Master password doesn't store the password permanently and doesn't work correctly in Windows 8.1?

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: cor-el

more options

I have set the master password but, when I close the browser, passwords disappear and I have to put them again (basically, it looks that master password service it woks anytime at only one session of the browser; that is to say, before I close the browser).

Probably the reason was due to the fact that I set the browser for surfing anonimously. But now I have allowed the browser for keeping the whole history, cookies, etc. and still it happens the problem described above. Also, each time I open the browser and I go for an email account or a social network account, it doesn't appear automatically the masterpassword form. I have to specify that I am using Windows 8.1. Instead, using master password from another computer which has Windows 7, it works perfectly (it stores the passwords and it ask the master password for using the other passwords each time I open the browser and even if I delete the history).

In your opinion is it a problem of firefox in Windows 8.1 or should I look further in my browser settings in order to solve the issue?

I have set the master password but, when I close the browser, passwords disappear and I have to put them again (basically, it looks that master password service it woks anytime at only one session of the browser; that is to say, before I close the browser). Probably the reason was due to the fact that I set the browser for surfing anonimously. But now I have allowed the browser for keeping the whole history, cookies, etc. and still it happens the problem described above. Also, each time I open the browser and I go for an email account or a social network account, it doesn't appear automatically the masterpassword form. I have to specify that I am using Windows 8.1. Instead, using master password from another computer which has Windows 7, it works perfectly (it stores the passwords and it ask the master password for using the other passwords each time I open the browser and even if I delete the history). In your opinion is it a problem of firefox in Windows 8.1 or should I look further in my browser settings in order to solve the issue?

すべての返信 (2)

more options

If you are using sync, master passwords set will not passwords sync.

Are there any other password managers that are installed in the Firefox profile?

  • How do I turn on sync logs:
  1. Open about:config and turn on: services.sync.log.appender.file.logOnSuccess and services.sync.log.logger.engine.bookmarks
  2. Restart Firefox and look at: about:sync-log
  3. Logs and error messages will be located here

Please also use pastebin.mozilla.org for sharring any errors that relate to this issue.

Thank you.

more options

A detail like websites remembering you (log you in automatically) is stored in a cookie.

  • Create a cookie 'allow' exception to keep such cookies, especially in case of secure websites and when cookies expire when you close Firefox.
  • Tools > Options > Privacy > "Use custom settings for history" > Cookies: Exceptions

If this cookie is removed then you will have to log in again.

In PB mode all cookies are session cookies that expire automatically when you end the PB mode session (i.e. close all PB mode windows) or close Firefox.