当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

how do i get help

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: FredMcD

sisterkate1950
sisterkate1950
more options

when i read questions already asked and their replies, and they don't help AT ALL, how do i get help? i see that posting a question does no good as the replies very seldom help. is there a tech i can write to since calling is out of the question.

when i read questions already asked and their replies, and they don't help AT ALL, how do i get help? i see that posting a question does no good as the replies very seldom help. is there a tech i can write to since calling is out of the question.

すべての返信 (2)

the-edmeister
the-edmeister
  • Moderator
more options

Well, if you don't even ask a question, how do you expect us to help you? You're setting yourself up for failure right out of the gate.

FredMcD
FredMcD
more options

We can start you off right away with this;

Your System Details shows;

Installed Plug-ins

Adobe PDF Plug-In For Firefox and Netscape 11.0.10 Adobe PDF Plug-In For Firefox and Netscape 10.1.13
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

Tell us what your problem is. Give only the details about the problem.