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The Sync is not restoring my saved bookmarks

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  • 15 人がこの問題に困っています
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  • 最後の返信者: guigs

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I just installed firefox on my reformatted computer. I've linked it with sync, but non of my data has transferred. Please help.

I just installed firefox on my reformatted computer. I've linked it with sync, but non of my data has transferred. Please help.

選ばれた解決策

Hi bujanover, I understand that sync is not restoring bookmarks, I am happy to help. Is there another device that is syncing to the account already?

If so, from this account check to make sure that bookmarks are checked in the settings, and that the account is connected. 

If not, sync will only sync data that is connected to the account and cannot be a reliable back up. If you have a copy of the Firefox profile from before the reformat or a copy on another computer, Recovering important data from an old profile

I am sorry that I could not be more helpful.

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選ばれた解決策

Hi bujanover, I understand that sync is not restoring bookmarks, I am happy to help. Is there another device that is syncing to the account already?

If so, from this account check to make sure that bookmarks are checked in the settings, and that the account is connected. 

If not, sync will only sync data that is connected to the account and cannot be a reliable back up. If you have a copy of the Firefox profile from before the reformat or a copy on another computer, Recovering important data from an old profile

I am sorry that I could not be more helpful.