当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Just updated Thuderbird, now cannot connect to Internet provider email account.

  • 5 件の返信
  • 3 人がこの問題に困っています
  • 16 回表示
  • 最後の返信者: goldbear11

more options

Removed mail account and tried to recreate it on Thunderbird. Errors on User name or password not valid when creating it. Can go on providers webmail and enter both and it works fine. Tried different combinations and even changed password on providers site and still no luck creating new mail account onto Thunderbird.

Removed mail account and tried to recreate it on Thunderbird. Errors on User name or password not valid when creating it. Can go on providers webmail and enter both and it works fine. Tried different combinations and even changed password on providers site and still no luck creating new mail account onto Thunderbird.

すべての返信 (5)

more options

Is this a Gmail account?

more options

goldbear11 said

Removed mail account and tried to recreate it on Thunderbird. Errors on User name or password not valid when creating it. Can go on providers webmail and enter both and it works fine. Tried different combinations and even changed password on providers site and still no luck creating new mail account onto Thunderbird.
more options

No it is my local internet provider Astound.net.

more options

goldbear11 said

Removed mail account and tried to recreate it on Thunderbird. Errors on User name or password not valid when creating it. Can go on providers webmail and enter both and it works fine. Tried different combinations and even changed password on providers site and still no luck creating new mail account onto Thunderbird.
more options

Worked with email service instructions and got it working again. Thanks..