当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Syncing and nothing showed up

  • 1 件の返信
  • 3 人がこの問題に困っています
  • 9 回表示
  • 最後の返信者: Michael Buluma

sjberley
sjberley
more options

I've connected my account to my new laptop and synced, but nothing is showing up- not the passwords or bookmarks/ bookmarks toolbar, etc. I've disconnected and reconnected again and nothing, please help!

I've connected my account to my new laptop and synced, but nothing is showing up- not the passwords or bookmarks/ bookmarks toolbar, etc. I've disconnected and reconnected again and nothing, please help!

すべての返信 (1)

Michael Buluma
Michael Buluma
  • Locale Leader
more options

Hello sjberley

Sorry to hear of the issues you are having. Please note your devices need to be on the new version of Sync in order for them to share information with each other. If any of your devices are still on the old Sync, you must unlink them before setting them up with the new Sync. Please see How to update to the new Firefox Sync for step-by-step instructions on this.

Do get in touch if you need more help.

Cheers, Michael