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詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

you sent mail with test your firefox which removed all my settings and mcafee safekey.

  • 2 件の返信
  • 8 人がこの問題に困っています
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  • 最後の返信者: cherami

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The last e mail I received had a section for firefox health chk when used it removed all my settings without warning and worst of all removed my mcafee safekey and security. So I am not please that Mozilla does this sort of thing without proper warning.

The last e mail I received had a section for firefox health chk when used it removed all my settings without warning and worst of all removed my mcafee safekey and security. So I am not please that Mozilla does this sort of thing without proper warning.

すべての返信 (2)

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Hi cherami, Could you please give a little more detail ow what might have happened and where this email came from?

In the health report there are no scripts that should remove any profile data. This is the built in url for Firefox [about:healthreport]

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Well the email came from you under the title of "These themes are the cat’s pajamas" and where it say's you can chk up on your Mozilla health is where I clicked and it changed everything. I notice it made a backup called old firefox data. I assure you it did remove programs that had just been installed like Ublock , my wallpaper at the top also my other adblock plus.