当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Since Windows 10 Upgrade, Firefox is crashing my laptop (Display Driver Stopped Responding)

  • 1 件の返信
  • 4 人がこの問題に困っています
  • 9 回表示
  • 最後の返信者: guigs

oscarfarfan
oscarfarfan
more options

Since I upgraded to Windows 10 from Windows 7 every time I open Mozilla, screen starts flickering and I get a error message saying "Display driver stopped responding and has recovered - Display driver Intel Graphics Accelerator Drivers for Windows 7(R) stopped responding and has successfully recovered". It does this so often real quick that laptop eventually crashes. I cannot try to make any changes to settings because it starts flickering. I tried uninstalling and reinstalling Mozilla but get the same problem.

Since I upgraded to Windows 10 from Windows 7 every time I open Mozilla, screen starts flickering and I get a error message saying "Display driver stopped responding and has recovered - Display driver Intel Graphics Accelerator Drivers for Windows 7(R) stopped responding and has successfully recovered". It does this so often real quick that laptop eventually crashes. I cannot try to make any changes to settings because it starts flickering. I tried uninstalling and reinstalling Mozilla but get the same problem.

すべての返信 (1)

guigs
guigs
more options

It may be that the website for your graphics driver has an updated version that might not be automatically detected. However starting Firefox in Safe Mode would disable hardware acceleration so that these changes can be made and ideally to prevent the freezing: