当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Can I delete t-bird, start anew, but not lose my address book & email files (I corrupted it so I can't establish a new account).?

  • 1 件の返信
  • 3 人がこの問題に困っています
  • 6 回表示
  • 最後の返信者: Zenos

more options

I couldn't remember my master password for the security system device when trying to establish a new account after changing my isp. I used a Mozilla solution for deleting the password that said to go to the Error Console Tool and insert a command. But now I can't get Thunderbird to verify my new user name and password, even after entering a new master password. I believe t-bird is now corrupted with the inserted line of code. How can I delete t-bird but not delete my user data and then start from scratch? The error message in creating the account is

[Exception..."Component failure code 0x0004005 (NS_ERROR_FAILURE) [nsIMsgAccountManager.createIncomingServer]" nsresult: "0x0004005 NS_ERROR_FAILURE)" location: JS frame :: chrome://messenmger/content/accountcreation/verifyConfig.js :: verifyConfig :: line 60" data: no]

I couldn't remember my master password for the security system device when trying to establish a new account after changing my isp. I used a Mozilla solution for deleting the password that said to go to the Error Console Tool and insert a command. But now I can't get Thunderbird to verify my new user name and password, even after entering a new master password. I believe t-bird is now corrupted with the inserted line of code. How can I delete t-bird but not delete my user data and then start from scratch? The error message in creating the account is [Exception..."Component failure code 0x0004005 (NS_ERROR_FAILURE) [nsIMsgAccountManager.createIncomingServer]" nsresult: "0x0004005 NS_ERROR_FAILURE)" location: JS frame :: chrome://messenmger/content/accountcreation/verifyConfig.js :: verifyConfig :: line 60" data: no]

選ばれた解決策

Yes you can delete thunderbird and not lose your data, because it's stored separately. The problem is that that the corruption or whatever is almost certainly in the stored data. If so, reinstalling the program is unlikely to fix things.

この回答をすべて読む 👍 1

すべての返信 (1)

more options

選ばれた解決策

Yes you can delete thunderbird and not lose your data, because it's stored separately. The problem is that that the corruption or whatever is almost certainly in the stored data. If so, reinstalling the program is unlikely to fix things.