当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Sync encountered an error while syncing:Incorrect account name or password

  • 4 件の返信
  • 3 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: guigs

guigs
guigs
more options

i have been hunting down this issue for a while and I have the steps to reproduce and would love to know if others have encountered this

1. Request change password from the mobile. 2. change password on Desktop and login successfully 3. Wait 4. on next sync this error come sup Sync encountered an error while syncing: incorrect account name or password

https://pastebin.mozilla.org/8847253 https://pastebin.mozilla.org/8847254

Signing back in resolved this for now, but will wait

i have been hunting down this issue for a while and I have the steps to reproduce and would love to know if others have encountered this 1. Request change password from the mobile. 2. change password on Desktop and login successfully 3. Wait 4. on next sync this error come sup Sync encountered an error while syncing: incorrect account name or password https://pastebin.mozilla.org/8847253 https://pastebin.mozilla.org/8847254 Signing back in resolved this for now, but will wait
添付されたスクリーンショット

すべての返信 (4)

guigs
guigs 質問者
more options

https://pastebin.mozilla.org/8847264

guigs
guigs 質問者
more options

The error is still there after updating to the new beta channel I attached a image of where the new error displays

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

I assume that only one of the Sync developers could answer this question.

Maybe ask Kevin (kbrosnan) or another dev on IRC.

guigs
guigs 質問者
more options

Yep, so this went away when I used the previous password, I wonder if this has to do with resetting passwords. I am looking for help here to see if there are other steps to reproduce this. With out clear steps, its not useful to a sync developer.