当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

I am trying to reinstall Silverlight plugin, but get an error messages that tells me that my system does not support 64bit version, I am running Vista64.

more options

My computer is an older quad-core intel based system, running Vista64 Ultimate. I have used Firefox for years, and have the latest version. Amazon.com Instant Video is asking me to install Silverlight which I have been trying to do but find that when I download the .exe file and run it I get an error message telling me that my operating system does not support 64bit (huh?) The Microsoft site has no obvious support for this download anywhere. What do I do?

My computer is an older quad-core intel based system, running Vista64 Ultimate. I have used Firefox for years, and have the latest version. Amazon.com Instant Video is asking me to install Silverlight which I have been trying to do but find that when I download the .exe file and run it I get an error message telling me that my operating system does not support 64bit (huh?) The Microsoft site has no obvious support for this download anywhere. What do I do?

すべての返信 (4)

more options

Hello there,

Unfortunately Win64 Firefox as of V41.0+ will only have the 64-bit Flash Player white listed currently and will not support Silverlight plugin anymore. https://support.mozilla.org/en-US/questions/1080439

Hope this helps!

more options

I don't know about SIlverlight 64-bit, but Firefox would need the 32-bit version of Silverlight. And when Mozilla does release the 64-bit Windows version it will be for Windows 7, 8.1, and Windows 10 - there won't be WinXP 64 and Vista 64 compatibility. And as Machine Master mentioned, only Flash 64 will be supported - no other plugins.

more options

You may have 64-bit Vista however you are running 32-bit Firefox (for Windows) so you need 32-bit Plugins for them to run on your Firefox. The WOW64 in your Firefox useragent shows it is a 32-bit application running on 64-bit Windows.

more options

Can you try installing the 32-bit version from this page:

https://www.microsoft.com/getsilverlight/Get-Started/Install/Default.aspx