当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Lost some "Sent" messages after accidental reboot

  • 2 件の返信
  • 2 人がこの問題に困っています
  • 3 回表示
  • 最後の返信者: -Lateo-

more options

Yesterday I was working with Thunderbird, and when I was finished I went to push the power button to turn off the PC, as I sometimes do instead of the ALT+F4 or common shut-down procedure. Alas, instead of pushing the shut-down button, I accidentally pushed the reset button, and now my "Sent" emails in "local folders" (joined to my Gmail account) from June 2014 to yesterday are gone. Simply, they are no longer there. Sent emails prior to June 2014 are still available. I've already tried to look for solutions on the forums, but I never found anybody else who was having my same problem. Can you tell me whether I have lost those messages for good or if they are recoverable? The original messages are still accessible on the Gmail server, but I don't know how to tell Thunderbird to download them again from June 2014 up to two days ago!

Thank you in advance

GS

Yesterday I was working with Thunderbird, and when I was finished I went to push the power button to turn off the PC, as I sometimes do instead of the ALT+F4 or common shut-down procedure. Alas, instead of pushing the shut-down button, I accidentally pushed the reset button, and now my "Sent" emails in "local folders" (joined to my Gmail account) from June 2014 to yesterday are gone. Simply, they are no longer there. Sent emails prior to June 2014 are still available. I've already tried to look for solutions on the forums, but I never found anybody else who was having my same problem. Can you tell me whether I have lost those messages for good or if they are recoverable? The original messages are still accessible on the Gmail server, but I don't know how to tell Thunderbird to download them again from June 2014 up to two days ago! Thank you in advance GS

すべての返信 (2)

more options

Sorry, I forgot to add: I'm using Thunderbird 38.3.0 on Windows 8.1.

more options

Another information I've just recalled: when I went to push the shut-down and accidentally pressed the reset instead, Thunderbird had just finished a "compacting" operation.