当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox stops due to unwanted programs. How do I fix

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: cor-el

more options

The users to our webpage are reporting a red page error from firefox regarding unwanted programs. I contacted the host and they ran virus scans against the account and have found no issues. I have run virus scans against my source code and have found no issues. What is causing the problem?

The users to our webpage are reporting a red page error from firefox regarding unwanted programs. I contacted the host and they ran virus scans against the account and have found no issues. I have run virus scans against my source code and have found no issues. What is causing the problem?

すべての返信 (2)

more options

What do you mean by a red page error ?

Hello,

In order to better assist you with your issue please provide us with a screenshot. If you need help to create a screenshot, please see How do I create a screenshot of my problem?

Once you've done this, attach the saved screenshot file to your forum post by clicking the Browse... button below the Post your reply box. This will help us to visualize the problem.

Thank you!


You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.

more options

Is that the page that open if Firefox detects that the page is reported as a malware or phishing page

Firefox uses a Google service to check pages. You can check the page via the Google Safe browsing website and contact Google for details.