当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

New installation but on startup says Firefox is alredy running end other version. Occurred on Windows 7 and now Windows 10. How to fix?

  • 4 件の返信
  • 1 人がこの問題に困っています
  • 2 回表示
  • 最後の返信者: cor-el

more options

Firefox started to say it was already running on startup in Windows 7 but it was not as computer had been shut down and restarted, old firefox uninstalled and computer restarted then new installation - same after upgrade to Windows 10 what is problem? and how to solve

Firefox started to say it was already running on startup in Windows 7 but it was not as computer had been shut down and restarted, old firefox uninstalled and computer restarted then new installation - same after upgrade to Windows 10 what is problem? and how to solve

すべての返信 (4)

more options

On Windows, start the Task Manager. (Other systems may have different names and / or commands). Select Processes. Look down the list for Firefox. Right click and select End Task. If this problem keeps coming up, ask for more help.

more options

Tried that before posting question - did not help.

more options

hello DragondHN

Can you please confirm if there is at all a background process running . As already suggested,can you please open up TaskManager,look under the Processes/Details tab for any instance of firefox.exe,i would suggest you to go through the whole list.

more options

Try to delete the parent.lock file in the Firefox profile folder.

  • C:\Users\<user>\AppData\Roaming\Mozilla\Firefox\Profiles\<profile>\

"AppData" (XP: Application Data; Mac: ~/Library; Linux: ~/.mozilla) is a hidden folder.


この投稿は cor-el により に変更されました