当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

can't sync my email, it says to use an upgraded brower which I did but still cant get it to sync

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 9 回表示
  • 最後の返信者: Janet

more options

do I have to set up a new email account, because I thought I could sync it, but I sign in my account and it says email account not verified, so I verify it and it sends it to me email account on internet explorer, and when I open it and try to verify the account it says I am using an outdated browser. My browser in Firefox is the newest one but I can't sync my email so I still have to keep internet explorer just to check my email on the computer. Am I crazy or am I doing something wrong?

do I have to set up a new email account, because I thought I could sync it, but I sign in my account and it says email account not verified, so I verify it and it sends it to me email account on internet explorer, and when I open it and try to verify the account it says I am using an outdated browser. My browser in Firefox is the newest one but I can't sync my email so I still have to keep internet explorer just to check my email on the computer. Am I crazy or am I doing something wrong?

選ばれた解決策

I don't understand syncing your email account.

First, neither Firefox nor IE will do "email". But they both will allow you to access your email via a webmail website.

In order for Firefox verify your Sync setup you need to access the email that Mozilla sends you to activate a Firefox Account when using Firefox. Then when reading that email in Firefox and click on the activation link in that email. You could try copy'n'pasting from IE [and your webmail] into Firefox and see it that would work, but it didn't work for me a few years ago when I tried it with an older version of Firefox and the previous Sync 1.1 version.

この回答をすべて読む 👍 1

すべての返信 (2)

more options

選ばれた解決策

I don't understand syncing your email account.

First, neither Firefox nor IE will do "email". But they both will allow you to access your email via a webmail website.

In order for Firefox verify your Sync setup you need to access the email that Mozilla sends you to activate a Firefox Account when using Firefox. Then when reading that email in Firefox and click on the activation link in that email. You could try copy'n'pasting from IE [and your webmail] into Firefox and see it that would work, but it didn't work for me a few years ago when I tried it with an older version of Firefox and the previous Sync 1.1 version.

more options

I am so glad you explained it to me when I read what you said it finally made sense to me now I have the email on my firefox account. Thank you so much, I just was not understanding what to do.