当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Can't connect itunes store, Internet explorer or download spotify or run microsoft and adobe updates due to connectivity or proxy server issues

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: FredMcD

more options

Hi, I have a internet/ proxy connection problem and don't know if it's connected to Firefox. Firefox runs fine, however I cannot connect to itunes store which says check internet connection. I cannot run IE which proxy server isn't responding. I cannot download spotify or run microsoft and adobe updates. It has a 64bit operating system with windows 8 and bit defender security. I have tried numerus solutions from bitdefender but nothing works.

Hi, I have a internet/ proxy connection problem and don't know if it's connected to Firefox. Firefox runs fine, however I cannot connect to itunes store which says check internet connection. I cannot run IE which proxy server isn't responding. I cannot download spotify or run microsoft and adobe updates. It has a 64bit operating system with windows 8 and bit defender security. I have tried numerus solutions from bitdefender but nothing works.

この投稿は brug により に変更されました

すべての返信 (1)

more options

Firefox should not interfere with other programs.

Start your Computer in safe mode with networking. Then start Firefox. Try Safe web sites. Is the problem still there?

Starting The Computer In Safe Mode;
Free Online Encyclopedia


You may have ad / mal-ware. Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.