当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Saved Passwords shows wrong site name

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: christ1

chaslan
chaslan
more options

My Internet Service Provider is TalkTalk. I use their POP mail service, for which the mail server is mail.talktalk.net, and my email address is ...@talktalk.net. Following the recent much publicised TalkTalk hack I changed my password. The new password works fine and I am able to send/receive messages, but in the Thunderbird Saved Passwords screen the new password is shown against a site & username that I have not used for many years, when my ISP was btinternet. If I delete the saved password then Thunderbird prompts for it when I next use my TalkTalk account, and it is again stored against the wrong site name as before. The "View settings for account" shows all correct details for the TalkTalk account, it's only under Saved Passwords that the old btinternet settings are showing through. I think this is a software error in Thunderbird, not terribly serious since I can still send/receive email. I recall that when I changed ISP I edited the email account in Thunderbird to show the new mail settings, where probably I should instead have created a new account. I am lothe to delete & recreate my email account in Thunderbird as I do not want to risk losing the local copies of all my emails & folders. But Mozilla might want to correct this error some time? All the best - Chas

My Internet Service Provider is TalkTalk. I use their POP mail service, for which the mail server is mail.talktalk.net, and my email address is ...@talktalk.net. Following the recent much publicised TalkTalk hack I changed my password. The new password works fine and I am able to send/receive messages, but in the Thunderbird Saved Passwords screen the new password is shown against a site & username that I have not used for many years, when my ISP was btinternet. If I delete the saved password then Thunderbird prompts for it when I next use my TalkTalk account, and it is again stored against the wrong site name as before. The "View settings for account" shows all correct details for the TalkTalk account, it's only under Saved Passwords that the old btinternet settings are showing through. I think this is a software error in Thunderbird, not terribly serious since I can still send/receive email. I recall that when I changed ISP I edited the email account in Thunderbird to show the new mail settings, where probably I should instead have created a new account. I am lothe to delete & recreate my email account in Thunderbird as I do not want to risk losing the local copies of all my emails & folders. But Mozilla might want to correct this error some time? All the best - Chas

すべての返信 (1)

christ1
christ1
  • Top 25 Contributor
more options
I think this is a software error in Thunderbird

Not very likely.

I recall that when I changed ISP I edited the email account in Thunderbird to show the new mail settings, where probably I should instead have created a new account.

Indeed. My best guess is that there are still some remnants from the BT account in your profile. May be in the acount name, description of the SMTP server, something in prefs.js.

I am lothe to delete & recreate my email account in Thunderbird

As long as everything works just leave it as it is.

I do not want to risk losing the local copies of all my emails & folders.

Then you should have a backup of your profile regardless. http://kb.mozillazine.org/Thunderbird_:_FAQs_:_Backing_Up_and_Restoring

この投稿は christ1 により に変更されました