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  • 5 件の返信
  • 1 人がこの問題に困っています
  • 6 回表示
  • 最後の返信者: philipp

SHooDoX
SHooDoX
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Since today my Firefox always crashes if I'm starting it. It won't crash if I'd run it as administrator.

I've already tried

  • running in safe mode (crashes too)
  • disabling my anti-virus software
  • re-installing Firefox

So I'm out of ideas at the moment. Everything was fine until today, I didn't change anything! Thanks for reading, SHooDoX!

Since today my Firefox always crashes if I'm starting it. It won't crash if I'd run it as administrator. I've already tried * running in safe mode (crashes too) * disabling my anti-virus software * re-installing Firefox So I'm out of ideas at the moment. Everything was fine until today, I didn't change anything! Thanks for reading, SHooDoX!

選ばれた解決策

philipp said

thanks SHooDoX, so about your particular crashes please refer to Firefox 43.0.3 startup crash with G DATA security software.

Thanks for the answer. I just found a work-around so I don't have to disable the browser-protection. Just needed to start Firefox in compatibility-mode (XP SP3).

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すべての返信 (5)

philipp
philipp
  • Moderator
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hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.

SHooDoX
SHooDoX 質問者
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philipp said

hello, could you provide your latest few submitted crash reports? please enter about:crashes into the location bar, copy the latest few report ids from there starting with bp- & paste them here into a forum reply. this will give us a better understanding what may be triggering those crashes.

[29.12.2015 17:28]: bp-8eae126a-d554-4bba-83d8-cfce22151229 [29.12.2015 17:09]: bp-65c7dd62-13bb-484a-a08a-afad32151229 [29.12.2015 17:09]: bp-76b717ef-6dcd-4bd5-9a84-da5a92151229

philipp
philipp
  • Moderator
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thanks SHooDoX, so about your particular crashes please refer to Firefox 43.0.3 startup crash with G DATA security software.

SHooDoX
SHooDoX 質問者
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選ばれた解決策

philipp said

thanks SHooDoX, so about your particular crashes please refer to Firefox 43.0.3 startup crash with G DATA security software.

Thanks for the answer. I just found a work-around so I don't have to disable the browser-protection. Just needed to start Firefox in compatibility-mode (XP SP3).

philipp
philipp
  • Moderator
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as this is a rather ugly workaround, please see if you can get firefox to open up normally, after you've just ran a normal signature update in gdata first. if you're using a business variant of gdata security software you might receive the fix a little bit later, but it should still be imminent judging by the communication i've heard from gdata...