当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

how do I remove Ask.com

  • 6 件の返信
  • 11 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: FredMcD

more options

I have been taken over by ask.com and an ask.com toolbar. I do not want it, but I can't get rid of it. Please help.

I have been taken over by ask.com and an ask.com toolbar. I do not want it, but I can't get rid of it. Please help.

すべての返信 (6)

more options

Type about:addons<enter> in the address bar to open your Add-ons Manager. Hot key; <Control>(Mac=<Command>)<Shift> A)

In the Add-ons Manager, on the left, select Extensions. Remove Ask Anything. Now do the same in the computers Programs Folder.

Windows: Start > Control Panel > Uninstall Programs. Mac: Open the "Applications" folder. Linux: Check your user manual.


http://www.clamxav.com/ free malware scanner for Mac OS X https://discussions.apple.com/docs/DOC-3291

You can also try https://www.malwarebytes.org/antimalware/mac/index.html


After the problem is fixed, Bookmark and use this; Download the Mozilla Search Reset {web link} This add-on is very simple: on installation, it backs up and then resets your search preferences and home page to their default values, and then uninstalls itself. This affects the search bar, URL bar searches, and the home page.

more options

I typed about: addon,then <enter>. I didn't see anything labeled as Add-ons Manager, but a box on the left had Extensions, so I clicked on that. The response was You don't have any addons of this type.

more options

I got to "Extensions" and the only response was: You don't have any add-ons of this type.

more options

about:addon is the Add-ons Manager. Note; no spaces.

more options

My computer says that "about:addon" is an invalid address, even when I added .com.

more options

Opps my bad about:addons