当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

I can no longer sign in to firefox since windows 10 upgrade

  • 5 件の返信
  • 2 人がこの問題に困っています
  • 12 回表示
  • 最後の返信者: cor-el

more options

Since the windows 10 upgrade,here is what has happened. 1. My Android smart phone has tried to sync with my laptop. Yahoo mail is my default. 2. Google and Yahoo mail work fine on my phone. 3. I never set up a "MASTER" password for Firefox. 4. Firefox recognizes my email for yahoo but not my p/w. 5. The p/w that I have been using for 9 years is not recognized for Firefox. BUT I used it for this forum. 6. Every time I use a p/w I get the message to log in with my Master p/w. I choose cancel. Then continue. 7. How can I reset, hopefully "WITHOUT LOOSING MY FAVORITES"

Since the windows 10 upgrade,here is what has happened. 1. My Android smart phone has tried to sync with my laptop. Yahoo mail is my default. 2. Google and Yahoo mail work fine on my phone. 3. I never set up a "MASTER" password for Firefox. 4. Firefox recognizes my email for yahoo but not my p/w. 5. The p/w that I have been using for 9 years is not recognized for Firefox. BUT I used it for this forum. 6. Every time I use a p/w I get the message to log in with my Master p/w. I choose cancel. Then continue. 7. How can I reset, hopefully "WITHOUT LOOSING MY FAVORITES"

選ばれた解決策

If there is a master password set, but you do not know or remember the master password then you will have to reset the master password. If you reset the master password then you lose all passwords stored in the Password Manager. You may want to create a backup copy of the logins.json and key3.db files in the Firefox profile folder in case you want to check what passwords are stored.

You can use this button to go to the current Firefox profile folder:

You can open the logins.json file in the Scratchpad (Firefox menu button or Tools > Web Developer) for inspection to see if it contains names and passwords. Click the "Pretty Print" button to format the file for readability.


See:

この回答をすべて読む 👍 0

すべての返信 (5)

more options

Can you open the Logins (Password) Manager to check the passwords?

  • Tools > Options > Security: Logins: "Saved Logins"
more options

I need to enter the master password to get access to saved logins

more options

Have to enter master p/w to open saved logins

more options

Need to enter master p/w to open saved logins

more options

選ばれた解決策

If there is a master password set, but you do not know or remember the master password then you will have to reset the master password. If you reset the master password then you lose all passwords stored in the Password Manager. You may want to create a backup copy of the logins.json and key3.db files in the Firefox profile folder in case you want to check what passwords are stored.

You can use this button to go to the current Firefox profile folder:

You can open the logins.json file in the Scratchpad (Firefox menu button or Tools > Web Developer) for inspection to see if it contains names and passwords. Click the "Pretty Print" button to format the file for readability.


See: