We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

I can't access many websites as it says to update my browser and I update and it still says the same thing. I also can't view videos

  • 2 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: cor-el

more options

Firefox also gives me a pop up asking if I want to use a previous home page or the new home page and I keep telling it to use the new home page and the pop up continues. I have repeatedly put the new home page in my Control Panel and on the fire fox browser but it still asks.

Firefox also gives me a pop up asking if I want to use a previous home page or the new home page and I keep telling it to use the new home page and the pop up continues. I have repeatedly put the new home page in my Control Panel and on the fire fox browser but it still asks.

すべての返信 (2)

more options

Slim32 said

Firefox gives me a pop-up asking if I want to use a previous home page

That is an alert. Something is trying to change your home page. What is the web address of the unwanted homepage?

I can't access many websites as it says to update my browser and I update and it still says the same thing.

It looks like your Firefox is current. Did you update from Mozilla.org ?

I also can't view videos

If you have problems with current Shockwave Flash plugin versions then check this:

  • see if there are updates for your graphics drivers

https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

  • disable protected mode in the Flash plugin (Flash 11.3+ on Windows Vista and later)

https://forums.adobe.com/message/4468493#TemporaryWorkaround

  • disable hardware acceleration in the Flash plugin

https://forums.adobe.com/thread/891337 See also:

more options

Start Firefox in Safe Mode to check if one of the extensions (Firefox menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: Firefox menu button/Tools > Add-ons > Appearance
  • Do NOT click the Reset button on the Safe Mode start window