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Why wont jpeg image files attach to an email in outlook mail when using firefox?

  • 2 件の返信
  • 3 人がこの問題に困っています
  • 9 回表示
  • 最後の返信者: harv1963

harv1963
harv1963
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I am trying to send jpeg photo files to family but they won't attach to an email. (Outlook mail) I select "attach as a copy" and the title appears on the email with the rotating circular loading symbol but they fail to load.

Using Internet Explorer there are no issues and photos attach as expected.

Please advise

I am trying to send jpeg photo files to family but they won't attach to an email. (Outlook mail) I select "attach as a copy" and the title appears on the email with the rotating circular loading symbol but they fail to load. Using Internet Explorer there are no issues and photos attach as expected. Please advise

選ばれた解決策

Are you using Trusteer?

We have seen reports that Trusteer is causing issues with uploading files.

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すべての返信 (2)

cor-el
cor-el
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  • Top 10 Contributor
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選ばれた解決策

Are you using Trusteer?

We have seen reports that Trusteer is causing issues with uploading files.

harv1963
harv1963 質問者
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Yes this solved the problem, many thanks.