当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Emails are printing in green

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 6 回表示
  • 最後の返信者: Toad-Hall

hannahlouise7
hannahlouise7
more options

Hi,

I've never had issues printing from Thunderbird as it's always printed in black, but for the past 4 weeks, it's been printing in blue or green!

My ink cartridge levels are fine and if I print from another progam (such as Word) it prints in black. I've also reinstalled the printer drivers just in case.

Please could you advise things to try?

Kind regards,

Hannah Mackenzie

Hi, I've never had issues printing from Thunderbird as it's always printed in black, but for the past 4 weeks, it's been printing in blue or green! My ink cartridge levels are fine and if I print from another progam (such as Word) it prints in black. I've also reinstalled the printer drivers just in case. Please could you advise things to try? Kind regards, Hannah Mackenzie

すべての返信 (1)

Toad-Hall
Toad-Hall
  • Top 10 Contributor
more options

Colour is not set by Thunderbird, it is set in your Printer Properties.

Select email so you can read it in Message Pane File > Print Preview or Menu icon > Print > Print Preview

A window opens showing how the email printout will look. clickon 'Print' button

A small 'Print' window will open. Click on 'Properties' button.

This will tell you what settings are currently selected for the printer to use. Make necessary adjustments to select the options you require and click on the OK's.