I've been using outlook but trying to get back to using Tbird. My account is IMAP and all settings are correct but in both outlook and tbird I'm not able to connect to get mail. I have to go to the Earthlink web portal to do it. I turned off my firewall and didn't help. I read somewhere to delete .msf files lost all email folders but Tbird did not download the synced folders from the web portal.