当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Firefox crashes

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 2 回表示
  • 最後の返信者: FredMcD

rfregoso
rfregoso
more options

after updating firefox keeps crashing, it will open on safe mode, but not in normal it only shows the report crash and nothing else I tried disabling the extentions, the plug ins and the hardware acceleration and the result is the same in normal mode it crashes. You recommend to set it to default theme, but this is not possible under safe mode absurd recommendation

after updating firefox keeps crashing, it will open on safe mode, but not in normal it only shows the report crash and nothing else I tried disabling the extentions, the plug ins and the hardware acceleration and the result is the same in normal mode it crashes. You recommend to set it to default theme, but this is not possible under safe mode absurd recommendation

すべての返信 (1)

FredMcD
FredMcD
more options

Some of your crash reports weren’t sent to the Mozilla Servers.

In the address bar, type about:crashes<enter>. Note: If any reports do not have BP in front of the numbers/letters, click it to submit them.

The crash report is several pages of data. We need the report numbers to see the whole report.

Using your mouse, mark the most resent 7 - 10 crash reports, and copy them. Now go to the reply box below and paste them in.

aboutcrashesFx29

Type about:preferences#advanced<Enter> in the address bar.

Under Advanced, Select General. Look for and turn off Use Hardware Acceleration.

Restart Firefox. Are there any problems?