当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

As of about 1600 hours BST computer infected with popups and crashing when accessing national papers.

  • 6 件の返信
  • 1 人がこの問題に困っています
  • 5 回表示
  • 最後の返信者: FredMcD

more options

As of about 1600 hours BST computer infected with popups and crashing when accessing national papers., Mail, Express, Telegraph. Internet Explorer and Google Chrome not affected on the same computer. An Adblocker is installed but has no effect when uninstalled and then reinstalled. I can't get to the infected file as the computer freezes and a reboot is needed

As of about 1600 hours BST computer infected with popups and crashing when accessing national papers., Mail, Express, Telegraph. Internet Explorer and Google Chrome not affected on the same computer. An Adblocker is installed but has no effect when uninstalled and then reinstalled. I can't get to the infected file as the computer freezes and a reboot is needed

選ばれた解決策

You can also use, Adblock Plus {web link} Blocks annoying video ads on YouTube, Facebook ads, banners and much more. Adblock Plus blocks all annoying ads, and supports websites by not blocking unobtrusive ads by default (configurable).

Adblock Plus Pop-up Addon {web link} Adblock Plus Pop-up Addon extends the blocking functionality of Adblock Plus to those annoying pop-up windows that open on mouse clicks and other user actions.

Forum; Adblock Plus Homepage {web link}

この回答をすべて読む 👍 0

すべての返信 (6)

more options

Could you test in Firefox's Safe Mode? In Safe Mode, Firefox temporarily deactivates extensions, hardware acceleration, and some other advanced features to help you assess whether these are causing the problem.

If Firefox is not running: Hold down the Shift key when starting Firefox.

If Firefox is running: You can restart Firefox in Safe Mode using either:

  • "3-bar" menu button > "?" button > Restart with Add-ons Disabled
  • Help menu > Restart with Add-ons Disabled

and OK the restart.

Both scenarios: A small dialog should appear. Click "Start in Safe Mode" (not Refresh).

Any improvement? (More info: Diagnose Firefox issues using Troubleshoot Mode)

more options

Hell... got bombarded with popups and ads.......looks like a worm as other sites are now infected. Run a scan but nothing found using ESET nod 32 all comes back clear. Computer running ok and comes back clean when not on internet. The only search I can now do is in my toolbox for a large hammer.

more options

Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.

You can try these free programs to scan for malware, which work with your existing antivirus software:

Microsoft Security Essentials is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one. Windows 8 has antivirus built-in already.

Further information can be found in the Troubleshoot Firefox issues caused by malware article.

Did this fix your problems? Please report back to us!

more options

選ばれた解決策

You can also use, Adblock Plus {web link} Blocks annoying video ads on YouTube, Facebook ads, banners and much more. Adblock Plus blocks all annoying ads, and supports websites by not blocking unobtrusive ads by default (configurable).

Adblock Plus Pop-up Addon {web link} Adblock Plus Pop-up Addon extends the blocking functionality of Adblock Plus to those annoying pop-up windows that open on mouse clicks and other user actions.

Forum; Adblock Plus Homepage {web link}

more options

Had a good look at the problem and isolated it to good old Unchecky that had installed via another programme. Downloaded Malwarebytes as my malware detector failed to find it and Hey presto popups gone and computer save from a Damn good thrashing with a lump hammer. Thanks again for your help.

more options

Glad to help. Safe Surfing.