当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

My browser crashes on a daily basis even after new update 2 days ago been having problem for a while.

  • 3 件の返信
  • 1 人がこの問題に困っています
  • 1 回表示
  • 最後の返信者: FredMcD

選ばれた解決策

bp-3d2aea01-5ef8-4f5f-8dcc-23b0d2160310 bp-c78920c7-1497-4df2-a89f-85b662160304

Signature: OOM | large | mozalloc_abort

inproc_agent.dll = Kaspersky Inproc Agent +++++++++++++++++++++++++++++++++++++++ Product Firefox Version 44.0.2 Build ID 20160210153822 Release Channel release OS Windows NT OS Version 6.1.7601 Service Pack 1

bp-267b969d-d33b-4c3f-bb30-a43742160309

Signature: js::AutoEnterOOMUnsafeRegion::crash

Total Virtual Memory 4294836224 Available Virtual Memory 228560896 System Memory Use Percentage 79 Available Page File 9796247552 Available Physical Memory 1746046976

inproc_agent.dll = Kaspersky Inproc Agent ++++++++++++++++++++++++++++++++++++ bp-84f5365f-3285-4050-9465-206e82160305

Signature: OOM | small

Same as above ( https://support.mozilla.org/en-US/questions/1113710#answer-854277 )

この回答をすべて読む 👍 0

すべての返信 (3)

You can try to disable hardware acceleration in Firefox.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

You need to close and restart Firefox after toggling this setting.

You can check if there is an update for your graphics display driver and check for hardware acceleration related issues.


Start Firefox in Safe Mode to check if one of the extensions ("3-bar" menu button/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem.

  • Switch to the DEFAULT theme: "3-bar" menu button/Tools > Add-ons > Appearance
  • Do NOT click the "Refresh Firefox" button on the Safe Mode start window

You can check for issues caused by plugins.

bp-a6209c57-d7be-4283-9457-398b62160311

Signature: OOM | small

Adawarebp.dll = Ad-Aware Protection or Visicom Media = Lavasoft

inproc_agent.dll = Kaspersky Inproc Agent

icudt56.dll = International Components for Unicode = The ICU Project

NLSLexicons0009 = Microsoft ?

Attention Sumo's there are 35 related bug reports most on OOM


Check the above for updates


Perform a System File Check to fix corrupted system files Win 7, 8, 10, Vista: https://support.microsoft.com/en-us/kb/929833

See if there are updates for your graphics drivers https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration


Firefox uses too much memory (RAM) - How to fix This article describes how to make Firefox use less memory to make it run faster and prevent crashes.

https://support.mozilla.org/en-US/kb/firefox-slow-how-make-it-faster

https://support.mozilla.org/en-US/kb/firefox-uses-too-many-cpu-resources-how-fix

https://support.mozilla.org/en-US/kb/firefox-hangs-or-not-responding

選ばれた解決策

bp-3d2aea01-5ef8-4f5f-8dcc-23b0d2160310 bp-c78920c7-1497-4df2-a89f-85b662160304

Signature: OOM | large | mozalloc_abort

inproc_agent.dll = Kaspersky Inproc Agent +++++++++++++++++++++++++++++++++++++++ Product Firefox Version 44.0.2 Build ID 20160210153822 Release Channel release OS Windows NT OS Version 6.1.7601 Service Pack 1

bp-267b969d-d33b-4c3f-bb30-a43742160309

Signature: js::AutoEnterOOMUnsafeRegion::crash

Total Virtual Memory 4294836224 Available Virtual Memory 228560896 System Memory Use Percentage 79 Available Page File 9796247552 Available Physical Memory 1746046976

inproc_agent.dll = Kaspersky Inproc Agent ++++++++++++++++++++++++++++++++++++ bp-84f5365f-3285-4050-9465-206e82160305

Signature: OOM | small

Same as above ( https://support.mozilla.org/en-US/questions/1113710#answer-854277 )