We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

当サイトはユーザー体験を改善するためのメンテナンスを実施中に機能が制限される予定です。記事を読んでもあなたの問題が解決せず質問をしたい場合は、Twitter の @FirefoxSupport、Reddit の /r/firefox で、サポートコミュニティが皆さんを助けようと待機しています。

Avatar for Username

Mozilla サポートの検索

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

詳しく学ぶ

このスレッドはアーカイブに保管されました。 必要であれば新たに質問してください。

Can't open websites either by clicking links or entering URL address

  • 1 件の返信
  • 1 人がこの問題に困っています
  • 9 回表示
  • 最後の返信者: ideato

Kristine416
Kristine416
more options

Desktop computer: i Mac OS: 10.6.8

Recently updated Firefox to latest version and now websites won't open - get the "server timed out" message.

Netflix still runs as does my email.

But pogo.com - free online games that worked before, will not open. 

        lumosity.com  - won't open
        Did a search for "free online word games" - got search results, but none of the links will open the pages when clicked. 
        www.parkatlanta.org - (site to pay stupid parking tickets grrr) - won't open.

What's going on?

Thank you - Kris

Desktop computer: i Mac OS: 10.6.8 Recently updated Firefox to latest version and now websites won't open - get the "server timed out" message. Netflix still runs as does my email. But pogo.com - free online games that worked before, will not open. lumosity.com - won't open Did a search for "free online word games" - got search results, but none of the links will open the pages when clicked. www.parkatlanta.org - (site to pay stupid parking tickets grrr) - won't open. What's going on? Thank you - Kris

すべての返信 (1)

ideato
ideato
more options

Hello Kris, any luck if you clear both cookies and the cache ? (maybe you have corrupt cookies or cache).

Note: This will temporarily log you out of all sites you're logged in to. To clear cache and cookies do the following:

  1. Click the menu button New Fx Menu, choose History, and then "Clear Recent History...".
  2. Under "Time range to clear", select "Everything".
  3. Now, click the arrow next to Details to toggle the Details list active.
  4. From the details list, check Cache and Cookies and uncheck everything else.
  5. Now click the "Clear Now" button.

Further information can be found in the Delete browsing, search and download history on Firefox article.

Did this fix your problems? Please report back to us!

Thank you.