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cannot reset password

  • 2 件の返信
  • 2 人がこの問題に困っています
  • 10 回表示
  • 最後の返信者: kleete

kleete
kleete
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Hello

I have forgotten my password and do not seem to be able to re-set it.

I have followed all of the steps - hit the forgotten password link - had an email with a 'reset password' link sent to my email - clicked on that link - tried to create a new password. Every time I try, however, it says 'Unexpected error' - with no further information about what the error may be.

Can you help me ?

Please send response . Thanks.

Regards, Kleete

Hello I have forgotten my password and do not seem to be able to re-set it. I have followed all of the steps - hit the forgotten password link - had an email with a 'reset password' link sent to my email - clicked on that link - tried to create a new password. Every time I try, however, it says 'Unexpected error' - with no further information about what the error may be. Can you help me ? Please send response <!--kleete@gmail.com-->. Thanks. Regards, Kleete
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この投稿は Moses により に変更されました

選ばれた解決策

Sorry, there are problems with the Firefox Account (Sync account) login server right now.

Here's the status page for Mozilla services, indicating they are looking into login problems (as of a few hours ago): https://status.services.mozilla.com/

I don't know if there is an estimated time to fix it.

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すべての返信 (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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選ばれた解決策

Sorry, there are problems with the Firefox Account (Sync account) login server right now.

Here's the status page for Mozilla services, indicating they are looking into login problems (as of a few hours ago): https://status.services.mozilla.com/

I don't know if there is an estimated time to fix it.

kleete
kleete 質問者
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HI jscher2000

Thanks, I appreciate that. At least I know it isn't just my ineptitude ! General problems happen, I have no problem with that.

Thanks Kleete